Application Engineer/Administrator

Mandatory seniority and background:

• University studies of at least 4 years plus at least 9 years of relevant professional experience after the diploma; or university studies of at least 3 years plus at least 10 years of relevant professional experience after the diploma.

• At least 6 years as an IT professional in mid-size or large IT infrastructure environments, including application deployment, support and maintenance.

• At least 5 years in application administration.

• At least 2 years with microservices, container orchestration and container-based stacks such as Docker or Kubernetes.

• At least 2 years administering and supporting Elasticsearch.

• At least 5 years working with enterprise Microsoft or Linux server solutions.

Mandatory knowledge and skills :

• Deployment and administration of Elasticsearch clusters.

• Microservices, container orchestration and container stacks using Kubernetes, Helm charts, Docker and Rancher.

• Configuration-management concepts and technologies such as Puppet, Ansible or Chocolatey.

• Shell and/or PowerShell scripting.

• ITIL processes, including incident, change and release management.

Desirable experience and knowledge:

• At least 2 years with public or hybrid cloud services and solutions, Azure or AWS.

• DevOps practices.

• Relational databases such as Microsoft SQL Server or PostgreSQL and their interaction with applications.

• Kong API Gateway.

• Relevant certifications in the technologies listed above.

Typical tasks and responsibilities:

• Install, configure and administer applications in production and non-production environments.

• Monitor applications, tune performance and continuously improve service efficiency and quality.

• Provide application support and maintenance, including incident, change, release and problem resolution.

• Write and validate application procedures, troubleshooting guides, backup plans and restore plans.

• Automate recurring system-administration procedures and produce installation and technical support documentation.

• Contribute to the structure, maintenance and development of the ICT Operations technical knowledge base.

• Report on application availability, performance, capacity and usage when required.